Investigating User Experience with eClinical Solutions

How do we know that our clinical trial technology solutions meet patients’ and sites’ usability and acceptability expectations? It's simple: We routinely engage with sponsors, sites, and clinical trial participants to gather feedback on features, functionality, design, and experience. 

Download our compendium of site and patient research to learn how it informs our approach to solution architecture and trial conduct. 

Why Conduct Research?

These research outcomes have helped to shape design recommendations for Signant SmartSignals solutions and provide tangible evidence that the quality and reliability of our offerings are optimized for patient and site use.

Featured Research Summaries

ePRO & Older People

It is often assumed that older people will be averse to using mobile devices or other technology when participating in clinical trials. Our investigation offers an interesting counterpoint. Get conclusions and recommendations in this research summary.

Patient Perspectives on ePRO Functionality & Usability in Oncology Trials

Site Feedback from an App Study: BYOD vs. Provisioned Device Use

Oncology patients participating in clinical trials may have special needs and considerations when using technology for COA completion. Get study and eCOA design recommendations based on our usability research. 

How do site staff feel about using ePRO applications on provisioned or bring-your-own devices? We conducted studies to find out. Get tips and best practices based on our findings. 




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Signant Health is the evidence generation company. We are focused on leveraging software, deep therapeutic and scientific knowledge, and operational expertise to consistently capture, aggregate, and reveal quality evidence for clinical studies across traditional, virtual, and hybrid trial models. For more than 25 years, over 600 sponsors and CROs of all sizes – including all Top 20 pharma – have trusted Signant solutions for remote and site-based eCOA, EDC, eConsent, RTSM, supply chain management, and data quality analytics. Learn more at  


An Introduction to the eBook

by Katie Garner, Senior Manager, Patient- and Site-Centred Research at Signant Health